Beitian Guarantee

Worldwide shipping. One-year warranty. If you have any technical support or need something repaired, just contact us and we will be here with you for free!

Payment method

PayPal and LianLian Pay are available online, but we also accept bank transfers directly if you cannot place an online order. Please chat with us if you have payment issue.

Order Status

Once your order ships, you will receive a shipping notification email. This email will contain your tracking number and a link to check the status of your order. You can also check the status of your order by going to your account page.

Warehouse located

Address:9th Floor Full Floor, Unit 1, Fucheng Digital Innovation Park, No,15 Shijing Road, Fumin Community,Fucheng Street,Longhua District, Shenzhen,China

Shipping Charges

There are different shipping methods for your chioce, depending on yourself. Detailed shipping costs and chioces can be checked at the checkout page.

The shipping cost varies among different countries and regions, and there are generally two ways for customers to choose from.

One is "expedited" and the other is "standard", After placing an order, it is usually shipped from a Chinese warehouse within three working days.The logistics time for "expedited" are 7-9 days and 5-7 days, and the cost will be slightly higher. The time for "standard" are 14-21 days and 14-35 days, and the cost will be slightly cheaper.

Additionally, it should be noted that these two options are within 1kg, and transportation costs exceeding 1kg need to be communicated with us--email by (sally@beitian.com).

We will ship to customers as efficiently as possible.

Shipping Time

Most orders will be shipped within usually 1~2 working days , but for special holidays, 7 business days might be needed.

The total processing time may be affected by the stock status of individual items, national holidays, etc.

For all orders' package, we handle packages by DHL, UPS, EMS, our special shipping line and so on, usually takes about 7-30 days for delivery.

*Please note that we only process orders on business days (Monday-Friday).

*Total Delivery Time=Processing Time+ Shipping Time

Once we receive your online order we will send you a confirmation e-mail and you will receive a tracking number once the order has been shipped and is on it’s way to you.

If you have any questions about any orders in transit, please feel free to contact us. We care about you so much and we're doing our best to catch up!

Please Note:

Orders placed on Friday Afternoons, during weekends or National Holidays will be processed the next business day.

During holiday periods, such as Thanksgiving, Black Friday and Cyber Monday, Christmas, and Easter, orders may be subject to delay.

Please allow a few additional business days for your order to be processed and dispatched.

There are estimated delivery time only, so can not guarantee an exact delivery time.

Thanks for understanding and have excellent shopping with Beitian!